How do I change my email?

If you have lost access to your email account that you used for registration in HashFlare, made a typo when registering or just want to switch emails, you can change the email address linked to your account by submitting a request to our support. 

Here is the form that you need to fill in order to change your registered email address: 

  1. A screenshot of your account's History 

  2. Registered email address

  3. Wallet addresses registered on your account

  4. Photo ID:
    To verify your identity please provide high-resolution photos or scans of accepted documents attaching them as files in jpg, jpeg, png or pdf format. The following government-issued documents are accepted: national ID card, driver's license, passport

  5. New email address

In order to speed up the process, please copy the above form, paste it into your request and fill it in as much as you can, before submitting the request! 

Warning! Changing the email address will temporarily block withdrawals for 2 weeks due to security precautions.

Submit a request