How do I pass HashFlare verification?

Why do I need to verify my account?

Successful identity verification is required in order to enable certain features for your HashFlare account including raising the withdrawal limit. Certain legal obligations, such as KYC (Know Your Customer) regulations, require us to learn more about our clients’ identity before letting them use the full range of our services.

This article intends to guide you through a step-by-step process to complete your account verification.

Account verification is divided into two steps:

Level 1

In order to reach the first level of verification, you will need to complete your profile.

  1. Go to your Settings.
  2. Select Profile.
  3. Fill out all applicable fields.

All fields marked with an asterisk must be filled in. Please ensure that all information, you provide, is true, complete, not misleading and up to date to avoid any complication with further verification.

Level 2

In order to complete the second level of verification, you will need to prove your identity.

  1. Go to your Settings.
  2. Select Verification.
  3. Choose the type of Document, you would like to send.
  4. Enter the document number.
  5. Attach the front cover and the double page of your international passport or both sides of your different government-issued identification document in JPEG format.
  6. Attach a selfie with the document that you have provided in JPEG format.

We accept the following types of government-issued identification documents:

  • International passport (double page)
  • National ID card
  • Driving license

We do not accept any other types of ID.

Important!

The Document:

  • The attached image must be a JPEG file.
  • Make sure your chosen document is valid and up to date. We can't accept ID documents without a photo.
  • Take a photo of the document using a high-quality camera or scan it.
  • Make sure your photo or scanned image is clear and all data on it is readable.
  • Please do not open the image with any graphics editors because it may be considered a fraudulent act. The provided images must not be altered, cropped, or resized by any means.

The Selfie with Document:

  • The attached image must be a JPEG file.
  • Look directly at the camera.
  • Please, make sure that every detail of the ID document is clearly visible.
  • Your fingers should not overlap any important information on the document.
  • Do not wear a hat, glasses or cover your face.
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