Can't find the withdrawal confirmation letter in my inbox. What to do?

In case your withdrawal confirmation letter did not arrive in your email box, or you have accidentally deleted it you can always request a new confirmation by clicking on the "Request Withdrawal Confirmation" button WCN2.png which can be easily located via Panel -> History -> Withdrawals.


If you still can't find the confirmation letter in your email box, spam or junk, please add domain or our full email address to the whitelist. Then try searching for messages from that address and you should find them in your inbox (you need to check the Spam folder as well).


Submit a request